Website & Tech Support
Your Local Web & Tech Support Provider
Pulling your hair out trying to get useful and timely support for your website and other online services?
We’ve been there too. Which is why we set out to do web & tech support the right way – with care.
All Sarox support representatives are highly experienced.
There’s no junior gatekeeper and escalation process – everyone’s a senior tech here.
Sarox Support is available on-demand (post-paid) or by subscription (pre-paid).
Sarox can support you with
This is not an exhaustive list and we are happy to accomodate custom requirements if you have them.
Website Recovery
When something goes wrong with your website and you don't know how to fix it, we can help – even if we didn't build the site.
Website Optimisation
We can audit and optimise your existing website so that it loads faster and shows up higher in search results – even if we didn't build the site.
Website Upgrades
If your website needs some upgrades, but not a full re-build – we can help. We work with any platform, regardless of who built the website.
Domain Names
Lost access to your domain name? Need some DNS thingys updated?
We'll keep your domain name safe and help with any changes.
Business Emails
Business email is important. If it's not working, you need it fixed – fast.
We can track down and solve email issues at light-speed.
Microsoft 365
We're your local Microsoft support provider, with the partner resources and expertise to solve any Microsoft Office 365 issues you may be having.
Web Hosting
If you're not on our Care Plan with Managed Hosting, things may go wrong from time to time – we're here to help, on-demand.
Much More
Our Digital Natives have no limits. Although, we try to avoid printers...
WHY SAROX?
TOP-RATED
We've never received a negative review. Our major competitors have turned reviews off completely. That says a lot.
AVAILABLE
Our smart phone system routes your call to the next available person, so your calls are always answered.
ORGANISED
We've got tight processes, advanced systems and years of experience – we're predictable.
CARE PLAN
Modern websites are not set and forget – unless you’re on a Sarox Care Plan.
We’ll monitor your website 24/7 and perform all required maintenance tasks to keep your website fast and secure for your customers.
If something goes wrong, we’ll know within 20 seconds and will have it fixed before you even know.
- Australian Web Hosting
- 24/4 Monitoring
- Advanced Security
- Spam Protection
- Domain Name
- Multiple Redundant Backups
- Priority Support
- Bi-Weekly Security Patches
How Can We Help?
You can reach our friendly team of Digital Natives below. We’re looking forward to meeting you!
We’re available from 9am – 5pm, Monday through Friday.
