TERMS AND CONDITIONS

Last updated on December 14, 2021 at 1:07 pm

PACKAGE SPECIFICS

Outright Payment
Monthly Repayments

COST

Total cost: $999 + GST

$549.45 deposit due to start work

Remaining balance due before website launch

INCLUSIONS

  1. One Page Included
    1. This is a “One-Pager” website – all of your content will be on the Home Page. 
    2. You may purchase up to three extra pages in this package at the latest add-on price listed on our website.
    3. There is no navigation menu, meaning that extra pages purchased may need to be linked to from the content, or from the footer of the website.
  2. Images Supplied By You
    1. You are responsible for supplying all images which will be displayed on the website.
    2. Sarox does not take responsibility for the quality of the supplied images.
    3. You are responsible for only supplying images which you own or hold the relevant rights to.
    4. You may purchase stock images from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
  3. Text Supplied By You
    1. You are responsible for supplying all text which will be displayed on the website.
    2. Sarox does not take responsibility for the quality, accuracy or legality of the supplied text.
    3. You are responsible for only supplying text which you own or hold the relevant rights to.
    4. You may purchase a copywriting service from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
  4. Google Analytics
    1. Sarox will install a Google Analytics tracking code on your website.
    2. You are responsible for setting up your Google Analytics account and providing the relevant developer instructions.
  5. Facebook Pixel
    1. Sarox will install a Facebook Pixel tracking code on your website.
    2. You are responsible for setting up your Facebook Pixel and providing the relevant developer instructions.
  6. Basic SEO
    1. Sarox will install the free “Yoast SEO” WordPress plugin and perform basic configuration.
    2. Sarox will populate the “Meta Title” and “Meta Description” for each page.
    3. Sarox will populate the “Alt Text” for each image.
  7. Own It Outright
    1. On receipt of your final payment, you will own your website. 
    2. You will have full rights over your website, including the option to choose your own hosting provider.
    3. You will be responsible for the ongoing maintenance and upkeep of the website once completed. Maintenance and upkeep includes but is not limited to:
      1. Software Updates
      2. Security Maintenance
      3. Uptime monitoring
      4. Content updates
      5. Bug fixes
    4. Sarox has a fully-managed hosting option which you may opt to use without affecting your ownership rights.
    5. If you choose to host with us:
      1. The relevant terms and conditions of the hosting package apply.
    6. If you choose not to host with us:
      1. On receipt of final payment, Sarox will provide all required website and database files.
      2. It is the responsibility of the receiving host to perform the transfer and ensure that the website works once transferred.
      3. Once the files are provided, Sarox may not be held responsible for keeping backups of the relevant files. 
      4. Once transferred to another host, Sarox does not provide any warranty or guarantee for the ongoing operation of the website.
  8. Edit yourself
    1. You will be provided with an administrator user in the WordPress CMS included with your website. 
    2. You will be able to edit your website yourself with a drag-and-drop interface.
    3. When making edits, it is your responsibility to ensure that the website continues to function as intended. Costs may be incurred if Sarox is asked to fix an issue caused by actions taken with your administrator account. 
    4. If you wish, Sarox can make changes for you, charged on a per-hour basis according to our most recent price list.
  9. Based on WordPress
    1. Your website will be based on the WordPress CMS.

COST

Total cost: $1,999 + GST

$1099.45 deposit due to start work

Remaining balance due before website launch

INCLUSIONS

  1. Five Pages Included
    1. This is a “Five Page” website with a navigation menu.
    2. You may purchase up to six extra pages in this package at the latest add-on price listed on our website.
    3. Website pages must be chosen from the available layouts supplied with the template.
  2. Images Supplied By You
    1. You are responsible for supplying all images which will be displayed on the website.
    2. Sarox does not take responsibility for the quality of the supplied images.
    3. You are responsible for only supplying images which you own or hold the relevant rights to.
    4. You may purchase stock images from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
  3. Text Supplied By You
    1. You are responsible for supplying all text which will be displayed on the website.
    2. Sarox does not take responsibility for the quality, accuracy or legality of the supplied text.
    3. You are responsible for only supplying text which you own or hold the relevant rights to.
    4. You may purchase a copywriting service from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
  4. Google Analytics
    1. Sarox will install a Google Analytics tracking code on your website.
    2. You are responsible for setting up your Google Analytics account and providing the relevant developer instructions.
  5. Facebook Pixel
    1. Sarox will install a Facebook Pixel tracking code on your website.
    2. You are responsible for setting up your Facebook Pixel and providing the relevant developer instructions.
  6. Basic SEO
    1. Sarox will install the free “Yoast SEO” WordPress plugin and perform basic configuration.
    2. Sarox will populate the “Meta Title” and “Meta Description” for each page.
    3. Sarox will populate the “Alt Text” for each image.
  7. Own It Outright
    1. On receipt of your final payment, you will own your website. 
    2. You will have full rights over your website, including the option to choose your own hosting provider.
    3. You will be responsible for the ongoing maintenance and upkeep of the website once completed. Maintenance and upkeep includes but is not limited to:
      1. Software Updates
      2. Security Maintenance
      3. Uptime monitoring
      4. Content updates
      5. Bug fixes
    4. Sarox has a fully-managed hosting option which you may opt to use without affecting your ownership rights.
    5. If you choose to host with us:
      1. The relevant terms and conditions of the hosting package apply.
    6. If you choose not to host with us:
      1. On receipt of final payment, Sarox will provide all required website and database files.
      2. It is the responsibility of the receiving host to perform the transfer and ensure that the website works once transferred.
      3. Once the files are provided, Sarox may not be held responsible for keeping backups of the relevant files. 
      4. Once transferred to another host, Sarox does not provide any warranty or guarantee for the ongoing operation of the website.
  8. Edit yourself
    1. You will be provided with an administrator user in the WordPress CMS included with your website. 
    2. You will be able to edit your website yourself with a drag-and-drop interface.
    3. When making edits, it is your responsibility to ensure that the website continues to function as intended. Costs may be incurred if Sarox is asked to fix an issue caused by actions taken with your administrator account. 
    4. If you wish, Sarox can make changes for you, charged on a per-hour basis according to our most recent price list.
  9. Based on WordPress
    1. Your website will be based on the WordPress CMS.

COST

Total cost: $2,999 + GST

$1,649.45 deposit due to start work

Remaining balance due before website launch

INCLUSIONS

  1. Ten Pages Included
    1. This is a “Ten Page” website with a navigation menu.
    2. You may purchase up to nine extra pages in this package at the latest add-on price listed on our website.
    3. Website pages must be chosen from the available layouts supplied with the template.
  2. Social Media Feed
    1. Sarox will install an embedded Facebook and/or Instagram feed on your website.
    2. You are responsible for setting up your social media accounts and providing the required information.
  3. Five Royalty-Free Images
    1. Sarox will purchase up to five stock images on your behalf at no extra cost to you.
    2. You are responsible for selecting the images to be purchased.
    3. Once Sarox has purchased the images, change of mind requests may incur additional charges.
    4. You are ultimately responsible for approving the images to be included on your website.
    5. You may choose to supply your own images in place of, or as well as the included stock images.
      1. Sarox does not take responsibility for the quality of the supplied images.
      2. You are responsible for only supplying images which you own or hold the relevant rights to.
    6. You may purchase additional stock image packs from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
    7. No discounts or refunds are provided if you choose not to make use of the included stock images.
  4. Basic Copywriting Service
    1. You will write the draft text for your website and our in-house copywriter will optimise your content for conversion.
    2. You are responsible for supplying accurate information in a timely manner.
    3. Sarox does not take responsibility for the quality, accuracy or legality of the information supplied.
    4. You may choose to not make use of this service and supply the complete text as it will appear on your website.
      1. You are responsible for only supplying text which you own or hold the relevant rights to.
    5. You may purchase a more advanced copywriting service from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
  5. Google Analytics
    1. Sarox will install a Google Analytics tracking code on your website.
    2. You are responsible for setting up your Google Analytics account and providing the relevant developer instructions.
  6. Facebook Pixel
    1. Sarox will install a Facebook Pixel tracking code on your website.
    2. You are responsible for setting up your Facebook Pixel and providing the relevant developer instructions.
  7. Supercharged SEO
    1. Sarox will install the free “Yoast SEO” WordPress plugin and perform the relevant configuration.
    2. Sarox will populate the “Meta Title” and “Meta Description” for each page.
    3. Sarox will populate the “Alt Text” for each image.
    4. On launch, Sarox will register and verify your website with Google Search Console and request indexing by Google.
      1. The Search Console Property will be registered in Sarox’s account, and you will be invited as an Administrator.
      2. You may also choose to register the Search Console Property in your own account, and provide access to us for setup.
  8. Own It Outright
    1. On receipt of your final payment, you will own your website. 
    2. You will have full rights over your website, including the option to choose your own hosting provider.
    3. You will be responsible for the ongoing maintenance and upkeep of the website once completed. Maintenance and upkeep includes but is not limited to:
      1. Software Updates
      2. Security Maintenance
      3. Uptime monitoring
      4. Content updates
      5. Bug fixes
    4. Sarox has a fully-managed hosting option which you may opt to use without affecting your ownership rights.
    5. If you choose to host with us:
      1. The relevant terms and conditions of the hosting package apply.
    6. If you choose not to host with us:
      1. On receipt of final payment, Sarox will provide all required website and database files.
      2. It is the responsibility of the receiving host to perform the transfer and ensure that the website works once transferred.
      3. Once the files are provided, Sarox may not be held responsible for keeping backups of the relevant files. 
      4. Once transferred to another host, Sarox does not provide any warranty or guarantee for the ongoing operation of the website.
  9. Edit yourself
    1. You will be provided with an administrator user in the WordPress CMS included with your website. 
    2. You will be able to edit your website yourself with a drag-and-drop interface.
    3. When making edits, it is your responsibility to ensure that the website continues to function as intended. Costs may be incurred if Sarox is asked to fix an issue caused by actions taken with your administrator account. 
    4. If you wish, Sarox can make changes for you, charged on a per-hour basis according to our most recent price list.
  10. Based on WordPress
    1. Your website will be based on the WordPress CMS.

COST

Total cost: $3,999 + GST

$2,199.45 deposit due to start work

Remaining balance due before website launch

INCLUSIONS

  1. Ten Pages Included
    1. This is an “Ten Page” website with a navigation menu.
    2. You may purchase up to ten extra pages in this package at the latest add-on price listed on our website.
    3. Website pages must be chosen from the available layouts supplied with your required template.
    4. E-Commerce functions (cart, checkout, my account, category, product) require five pages, which count towards the total page limit.
  2. Twelve Products Included
    1. The base package includes 12 simple products (no variations, no recurring billing).
    2. Additional products may be purchased as an add-on pack as detailed on our website.
    3. This package includes flat-rate shipping across all products. More complex shipping configuration will be scoped and quoted.
  3. Not all templates are available for E-Commerce. We will suggest suitable templates for your selection.
  4. Social Media Feed
    1. Sarox will install an embedded Facebook and/or Instagram feed on your website.
    2. You are responsible for setting up your social media accounts and providing the required information.
  5. Five Royalty-Free Images
    1. Sarox will purchase up to five stock images on your behalf at no extra cost to you.
    2. You are responsible for selecting the images to be purchased.
    3. Once Sarox has purchased the images, change of mind requests may incur additional charges.
    4. You are ultimately responsible for approving the images to be included on your website.
    5. You may choose to supply your own images in place of, or as well as the included stock images.
      1. Sarox does not take responsibility for the quality of the supplied images.
      2. You are responsible for only supplying images which you own or hold the relevant rights to.
    6. You may purchase additional stock image packs from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
    7. No discounts or refunds are provided if you choose not to make use of the included stock images.
  6. Basic Copywriting Service
    1. You will write the draft text for your website and our in-house copywriter will optimise your content for conversion.
    2. You are responsible for supplying accurate information in a timely manner.
    3. Sarox does not take responsibility for the quality, accuracy or legality of the information supplied.
    4. You may choose to not make use of this service and supply the complete text as it will appear on your website.
      1. You are responsible for only supplying text which you own or hold the relevant rights to.
    5. You may purchase a more advanced copywriting service from Sarox by purchasing the relevant add-on at any time before approving your website for launch.
  7. Google Analytics
    1. Sarox will install a Google Analytics tracking code on your website.
    2. You are responsible for setting up your Google Analytics account and providing the relevant developer instructions.
  8. Facebook Pixel
    1. Sarox will install a Facebook Pixel tracking code on your website.
    2. You are responsible for setting up your Facebook Pixel and providing the relevant developer instructions.
  9. Supercharged SEO
    1. Sarox will install the free “Yoast SEO” WordPress plugin and perform the relevant configuration.
    2. Sarox will populate the “Meta Title” and “Meta Description” for each page.
    3. Sarox will populate the “Alt Text” for each image.
    4. On launch, Sarox will register and verify your website with Google Search Console and request indexing by Google.
      1. The Search Console Property will be registered in Sarox’s account, and you will be invited as an Administrator.
      2. You may also choose to register the Search Console Property in your own account, and provide access to us for setup.
  10. Own It Outright
    1. On receipt of your final payment, you will own your website. 
    2. You will have full rights over your website, including the option to choose your own hosting provider.
    3. You will be responsible for the ongoing maintenance and upkeep of the website once completed. Maintenance and upkeep includes but is not limited to:
      1. Software Updates
      2. Security Maintenance
      3. Uptime monitoring
      4. Content updates
      5. Bug fixes
    4. Sarox has a fully-managed hosting option which you may opt to use without affecting your ownership rights.
    5. If you choose to host with us:
      1. The relevant terms and conditions of the hosting package apply.
    6. If you choose not to host with us:
      1. On receipt of final payment, Sarox will provide all required website and database files.
      2. It is the responsibility of the receiving host to perform the transfer and ensure that the website works once transferred.
      3. Once the files are provided, Sarox may not be held responsible for keeping backups of the relevant files. 
      4. Once transferred to another host, Sarox does not provide any warranty or guarantee for the ongoing operation of the website.
  11. Edit yourself
    1. You will be provided with an administrator user in the WordPress CMS included with your website. 
    2. You will be able to edit your website yourself with a drag-and-drop interface.
    3. When making edits, it is your responsibility to ensure that the website continues to function as intended. Costs may be incurred if Sarox is asked to fix an issue caused by actions taken with your administrator account. 
    4. If you wish, Sarox can make changes for you, charged on a per-hour basis according to our most recent price list.
  12. Based on WordPress + WooCommerce
    1. Your website will be based on the WordPress CMS.
    2. Your website will use WooCommerce for E-Commerce functionality.

GENERAL TERMS

Outright Payment
Monthly Repayments
  1. The Sarox Express service is based on pre-built templates.
    The package price includes the following customisations to your chosen template:
    1. Changing branding – logo, fonts and colours.
    2. Changing visual content – images and video.
    3. Changing website copy – headings, text and calls-to-action.
    4. Changing forms – adding/removing fields, making fields required or optional.
    5. Adding or removing pages according to the agreed sitemap.
      1. New pages must be cloned from an existing page in the template.
  2. Out-of-scope work will be tracked and billed according to our most recent price list. Where applicable, you will be charged for the applicable add-on. Where there is no add-on applicable, you will be charged on an hourly basis for the time taken to complete the out-of-scope work. Out-of-scope work may extend the turnaround time of your website.
  3. The advertised two-week turnaround time assumes Sarox will receive all website content within three business days of the start of the project, and that there will be two revisions each taking one business day, for a website with 6 pages.
  4. You are responsible for providing Sarox with adequate direction and materials in order to develop the website in a timely manner.
  5. If you cancel your order, you forfeit any monies paid to date for that service, and may be liable for the remainder of the contracted amount.
  6. Payment terms:
    1. 50% deposit due to start work.
    2. Remaining fees due immediately before launch or after 30 days, whichever is sooner.
    3. Additional add-ons requested after accepting this proposal will be added to your final invoice.
  7. All prices quoted are exclusive of GST unless otherwise specified.
  8. Unless otherwise specified, add-ons are charged as a one-time fee and invoiced immediately.
  9. Our agreement is made on the basis of the information you have supplied to us alone, and may only be updated by written agreement. Prior discussion (verbal or otherwise) is superseded by these terms and conditions.
  10. Sarox does not accept liability for inaccuracies in the information supplied to us, and any extra work required to rectify incorrect information may incur additional charges.
  11. You permit Sarox to include “Website Powered by Sarox Express” in your website’s footer. Sarox agrees to make this inclusion subtle and ensure it does not detract from your website’s content.

NEED TO SPEAK
WITH SOMEONE?

We’re here to help.

Reach out to our friendly team and let us know how we can help.

We’re available during business hours (9am-5pm weekdays) by phone, otherwise feel free to leave a message and we’ll get back to you.

© Sarox Pty Ltd, 2021